Cermaq Group AS farms salmon in Norway, Canada and Chile, and has 4,100 employees of which 530 work in Norway where the main office is situated. The company is a leader in sustainable production of salmon. In Norway alone, production in 2014 amounted to 50,000 tons of fish, and global production corresponded to 450 million salmon dinners.
Assignment: Implement an EAM (Enterprise Asset Management) system that includes web portal that could handle technical operations, equipment and maintenance. Primarily to be able to comply with stricter regulatory requirements and to move away from manual operations.
Internationally, the demand for salmon has increased by an average of six percent annually since 2005 and there is a continuously growing market for Cermaq. Wibeke Aasjord Juul, IT manager at Cermaq Norway AS, describes the company’s Norwegian investment in the system Infor EAM (Enterprise Asset Management), which also includes a web portal.
USER FRIENDLY SYSTEM DESIGN
There was strong demand internally for a system that could handle technical operations, equipment and maintenance. This was primarily to be able to comply with stricter regulatory requirements for marine farms and to move away from manual operations. We must satisfy the requirements of periodic inspections when it comes to documentation and traceability, and it’s essential to maintain awareness of personal safety and the health and environment of the fish. We therefore needed a system that could handle all operations, both for our salt water and fresh water farms, as well as for our processing facilities.
Our requirements for Infor EAM included user friendliness, to be able to work in one single interface for work orders, planning and purchasing, and that it would reduce capital tied up in storage as well as provide good documentation and simple reporting. High requirements? Yes, but with the right system, it works great!
SIMPLIFYING OUR DAY-TO-DAY OPERATIONS
The farming department was the first at the company to begin using the maintenance solution.
Our production, with approximately 40 farming units, is dispersed over a wide area – in fjords, along the coast and far out into the Norwegian Sea. We cannot always assume that there will be an internet connection and this means that we have to be able to work at the units both online and offline. The equipment must also be able to withstand moisture and fog.
We received help from Prevas with a standard solution, and in addition to this, a web portal where we use Infor Mobile together with specialized applications. Prevas has even helped with configuration. Most important for us is that the web portal is easy to use. It has basic functions, such as a search function for equipment and functions for signing off routine operations and preventive maintenance. Our employees and users now have a uniform and adapted interface for their day-to-day work. Maintenance reports, work requests, documentation and technical history are all handled through the portal. Machine operators can also record daily logbooks. The next department in the organization to put the system in use is refinement processing, which utilizes the same work processes.
We chose Infor EAM and Prevas as our supplier due to their proven experience in similar operations. Prevas is the leading Infor EAM expert in Scandinavia and has extensive experience and we were able to benefit from this.
An important key for success is to take ownership of the implementation project and be actively involved. My advice to others considering Infor EAM is to focus on measuring and follow-up from the start. We’re quite pleased, but there is always room for a little fine tuning. At the web portal for example, the number of clicks can be reduced, multitasking capabilities are needed and we require more visual guidance. For the time being, the system has only been deployed in Norway, but we see major potential for using the same types of products and solutions for our production in Canada and Chile
Do you want to know more about this project or find out what Prevas can do for you, please contact us.
Bjørn Moland, Product Manager EAM, e-mail
Einar Alexander Andersen, Sales Manager EAM, e-mail