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Systems for aftermarket and field service

Aftermarket and field service are important areas for ensuring that customers are satisfied with the products they use, but they also create new revenue streams for both suppliers and customers.

Field service systems cover entire life cycles for product service. New improvements and integrated IoT functions make it a leading solution that provides the most complete product-related field service on the market. We help organizations like yours to maximize efficiency, increase revenue, reduce costs and improve customer satisfaction.

We deliver, for example, field service solutions for:

  • Customer relations
  • Spare parts
  • Service contracts
  • Warranty cases
  • Service planning
  • Logistics and optimization

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Since the beginning in 1985, we’ve joined with our customers in solving tens of thousands of problems – and in most industries.

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    Smart support for life-long medication

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